HomeMy WebLinkAbout4.b. Business Appreciation Lunch Review 9ROSEMOUNT EXECUTIVE SUMMARY
PORT AUTHORITY
Port Authority Date: December 4, 2012
AGENDA ITEM: Business Appreciation Lunch Review AGENDA SECTION:
Old Business
PREPARED BY: Kim Lindquist, Deputy Director AGENDA NO. 4.b.
ATTACHMENTS: Printout of Luncheon Survey APPROVED BY:
RECOMMENDED ACTION: Update Item
ISSUE
On November 15, 2012 the City sponsored the annual Business Appreciation Lunch. In total, there
were 61 people in attendance representing 45 local businesses. There were an additional 25 non
business people in attendance such as representatives from the Chamber, UMore or the local
newspapers. Staff heard from several people who thought the program was good and the survey was
interesting.
Attached is a copy of the survey information for the Port Members information.
RECOMMENDATION
While there is no formal recommendation, staff wants to take the opportunity to review the
luncheon and see if there are things that can be improved upon, etc. for next year's event.
Turning Results by Question
Session Name: Business Luncheon Survey Taken 11 -15 -2012 12 -50 PM
Created: 11/28/2012 10:48 AM
1.) What is your type of business? (multiple choice)
Responses
(percent) (count)
Retail 14.52% 9
Service 51.61% 32
Manufacturing 6.45% 4
Office 1.61% 1
Restaurant 1.61% 1
Other 24.19% 15
I Totals 100 62
2.) How long has your business been located in Rosemount? (multiple choice)
Responses
(percent) (count)
Less than one year 8.06% 5
Over one year, but less than 2 years 6.45% 4
More than 2 years, but less than 5 years 27.42% 17
More than 5 years 58.06% 36
Totals 100% 62
3.) What was the primary reason you located your business in Rosemount? (multiple choice)
Responses
(percent) (count)
Home -based business 6.56% 4
Location 18.03% 11
Customer Base 11.48% 7
Space availability 14.75% 9
Close to home 13.11% 8
Corporate decision 11.48% 7
Other 24.59% 15
I Totals 100% 61
4.) What do you like MOST about having your business in Rosemount? (multiple choice)
Responses
(percent) (count)
Location 20.34% 12
Customer Base 16.95% 10
Nice Community 33.90% 20
Friendly People 11.86% 7
Home -Based 6.78% 4
Nothing 6.78% 4
Don't know 3.39% 2
1 Totals 100% 59
Page 1 of 4
5.) What do you like LEAST about having your business in Rosemount? (multiple choice)
Responses
(percent) (count)
Lack of customers 24.59% 15
Not enough space 8.20% 5
High taxes 4.92% 3
Location 4.92% 3
Poor internet 4.92% 3
Cost of doing business 14.75% 9
Nothing 29.51% 18
Don't know 8.20% 5
Totals 100% 61
6.) Do you have any plan to move your business from Rosemount in the next 5 years? (multiple choice)
Responses
(percent) (count)
Yes 9.84% 6
No 63.93% 39
Depends 19.67% 12
Don't know 6.56% 4
I Totals 100% 61
7.) How many full time employees, including the owner, work at your business in Rosemount? (multiple
choice)
Responses
(percent) (count)
None 6.67% 4
1 -4 50% 30
5 -9 13.33% 8
10 -14 6.67% 4
15 -19 5% 3
20 or more 18.33% 11
I Totals 100% 60
8.) How many part time employees work at your business in Rosemount? (multiple choice)
Responses
(percent) (count)
None 33.90% 20
1 -4 27.12% 16
5 -9 15.25% 9
10 -14 6.78% 4
15 -19 3.39% 2
20 or more 13.56% 8
I Totals 100% 59
Page 2 of 4
9.) Did the number of employees working at the Rosemount location decrease, increase, or remain about
the same during the last 24 months? (multiple choice)
Responses
(percent) (count)
Decrease 25.42% 15
Increase 30.51% 18
Remain about the same 44.07% 26
Totals 100% 59
10.) In the next 24 months, do you anticipate the number of employees to decrease, increase, or remain
the same? (multiple choice)
Responses
(percent) (count)
Decrease 6.67% 4
Increase 46.67% 28
Remain the same 46.67% 28
I Totals 100% 60
11.) How would you rate the labor pool for your business? (multiple choice)
Responses
(percent) (count)
Excellent 0% 0
Good 100% 1
Only Fair 0% 0
Poor 0% 0
Don't Know 0% 0
Totals 100% 1
12.) Have you been to City Hall, or spoken to staff in the last year for some service relating to your
business? (multiple choice)
Responses
(percent) (count)
Yes 55.93% 33
No 44.07% 26
Totals 100% 59
13.) Was the issue related to: (multiple choice)
Responses
(percent) (count)
Licensing 20.83% 10
Building Permit 8.33% 4
Planning 14.58% 7
Utility Billing 0% 0
Road Construction 0% 0
Economic Development 8.33% 4
Business Signs 18.75% 9
Other 29.17% 14
I Totals 100% 48
Page 3 of 4
14.) How would you rate the information you received from City staff? (multiple choice)
Responses
(percent) (count)
Complete and useful 53.06% 26
Not complete 16.33% 8
Other 30.61% 15
Totals 100% 49
15.) How would you rate your overall experience with City staff? (multiple choice)
Responses
(percent) (count)
Excellent 46.43% 13
Good 39.29% 11
Fair 7.14% 2
Poor 7.14% 2
I Totals 100% 28
16.) Would you be willing to take an online survey to assist the City with service delivery and other issues
relating to the operations of the City: (multiple choice)
Responses
(percent) (count)
Yes 100% 2
No 0% 0
I Totals 100% 2
17.) How would you rate the business atmosphere in Rosemount? (multiple choice)
Responses
(percent) (count)
Excellent 8.47% 5
Good 45.76% 27
Only Fair 30.51% 18
Poor 13.56% 8
Don't Know 1.69% 1
1 Totals 100% 59
Page 4 of 4