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Home My WebLink About3.a. DARTS Presentation 4ROSEMOL[NT EXECUTIVE SUMMARY CITY COUNCIL City Council Date: April 15, 2014 AGENDA ITEM: DARTS Presentation AGENDA SECTION: Presentation PREPARED BY: Kim Lindquist, Community Development AGENDA NO. Director j,a ATTACHMENTS: Powerpoint Presentation, Transit Options APPROVED B Matrix RECOMMENDED ACTION: Presentation. ISSUE Courtney L.B. Whited, Mobility Management, Program Manager from DARTS will be in attendance at the Council meeting to make a presentation on the new DARTS senior ride service called DARTS Ride Connection. There will be time for questions after the presentation. A short worksession is scheduled after the Council's regular meeting to provide time to discuss the proposal and request for funding assistance from DARTS for the program. Based upon direction from the Council, the item will be scheduled on May 6 for action. DARTS recently applied for and received from the Metropolitan Area Agency on Aging a grant to provide transportation to older adults (60 years older) in Dakota County. The funding for this $63,000 grant comes from the federal government under the Tide III/Older Americans Act. DARTS has approached select cities in Dakota County (Farmington, Lakeville, Burnsville, Eagan, Rosemount, and Apple Valley) in hopes of partnering with these cities to provide service starting March 17, 2014. DARTS is asking each city to contribute $5,000 for service that will extend through April 1, 2015. DARTS will provide door-to-door transportation service to any location in these five cities, but will only pick-up residents in the cities that have participated in the funding. This service is distinct from Metro Mobility as participants do not need to be ADA certified and deemed eligible by the Metropolitan Council in order to use the service. It is staffs understanding that Farmington, Lakeville and Apple Valley have agreed to participate and Eagan and Burnsville have declined. The current plan for operation of the DARTS Title III transportation service is eight hours per day, three days per week (Tuesday-Thursday 7:30am to 4:30pm). Participants are requested to pay a sliding fee from $3.50 - $7.50 each way, but no rider will be refused service if unable to pay. As a new program, the community need and likely usage for this expanded service is speculative at this time. The marketing of the program will need to be extensive to reach this population and encourage their participation in the service. F or this reason, it may be reasonable to start with program participation of one-year pilot program to gauge resident need and acceptance. It can be projected that additional ridership could occur in the future with the addition of 150 new senior housing units over the next year. RECOMMENDATION Presentation. DARTS History and Current Programs CONNECTIONS lICH AGING. • DARTS began in 1974 as a community-powered organization that provided rides so older adults could get to college courses. • DARTS programs now include home services, caregiver support, and volunteer opportunities, in addition to its transportation programs. • A few years ago, the Metropolitan Council awarded DARTS the contract to provide Metro Mobility and Transit Link transportation services in Dakota County. • 2014 marks DARTS 40th anniversary of providing programs that focus on helping older adults maintain their independence through the wide array of services we provide. SENIOR TRANSIT OPPORTUNITY FOR ROSEMOUNT 1ONNECTIONS UCH AGING. • DARTS has new grant funding through the Metropolitan Area Agl posed Service Area Aging (MAAA) to offer door-to-door service without ADA certificai Dakota County cities. WEST • Need: An estimated 500 Rosemount citizens are non-drivers ove ST SC) PAUL S ENDOTA P. years old; 7, 100 in the proposed 6-city service area. [Using MAAA estin,at HEIGHTS older adults that do not drive.] INVER EAGAN GROVE HEIGHTS • Demand: About 109 paratransit riders from Rosemount used two Council transit options through DARTS last year ROSEMOUNT NI NINGER ILLLEY HASTINGS • Why add another layer of service? ADA certification (Metro Mobility) ability to walk to the bus without help (Transit Link). EMPIRE VERMILION MARSH AN =ARMINIG REQUEST FOR YOUR PARTICIPATION :ONNECTIONS 4ICH AGING. • DARTS' original MAAA funding request: $100,000. Received $63,000 for 1 year grant with a 5-year renewal option. • To include Rosemount in this new service, we're asking for a $5,000 contribution this year with an option for additional years. • The funds will be used to serve more people. • With your city's contribution, any city resident over 60 years will be eligible to ride anywhere within the 6-city service area. • Your city can get quarterly general demographic rider reports. PROPOSED SERVICE DETAILS :ONNECTIONS RICH AGING • 8 hours of service per day on Tuesdays, Wednesdays, Thursdays • Dedicated driver for this route. They help from door-to-door and help with shopping bags. • Riders can make standing appointments in advance. • Rider Fare is based on stated income. ($3.50 - $7.50 ). Companions ride for free. • Rider contributions are used to fund more rides. • Phone confirmation one business day before ride. DARTS Ride Connection W ?; 4Aa/A,v.I• 44, *+vMY Mh W 30NNECTIONS +- .,, i ° •11CH AGING. ` .�, ,r� rxy�''et'v2h., • Wheelchair Lift-Equipped IN PARTNERSHIP WITH YOUR CITY DARTS DIAL-A-RIDS SERVICE • Accommodates 1-16 People BEGINS TAARCH 3- IN YOUR AREA. • Operates Tuesday-Thursday (7:30am-4:30pm) 1 r • Sliding Fees ' ' • o '� ($350-$7.SO each way} • Advance Scheduling (2-7 Business Days) RESF?.R'VATI€:}N RE GIS TRATICYM INF`5RMATION vJICEMAll LISLE (651) 234-2281 This individualized service for area residents age 60 and older e a„ in Lakeville,Farmington,Burnsville,Eagan,Apple Valley and IMFOS Rosemount offers assistive,door-to-door transportation to any destination within this six-city area. Additional DARTS Dial-A-Ride Information: • You must schedule your ride at least 2 days in advance. CSEANG CONNECTIONS THAT ENRICH AGINC. • Be ready 10 minutes before your stated pickup time. • When calling to schedule a ride,please leave a detailed message. 1645 Marthaler lane • Calls requesting more information will he returned in West St.Paul,MN 55118 the order received, www.dartsconnects.com • One business day before your ride,you'll receive a phone call confirmation Thiscr,m<e is pan;op mnam�ne<rmm.+a situ he met,ppoin.n A,ea Atena�e,+n Atlne. Int a„art of the ome,Amenum Aa...Warn and me OII<s of tax<v,ne ate rYmme<on. TRANSIT OPTIONS PROVIDED BY DARTS IN DAKOTA COUNTY Metro Mobility Transit Link Proposed DARTS Ride Connection Rider Eligibility Certification required due General Public People 60 or older who reside to disability or health in Lakeville, Farmington, condition. Burnsville, Eagan,Apple Valley, Rosemount. Restrictions New riders need health Trip origins&destinations Any destination within professional approved on must be more than I/4-mile Lakeville,Farmington, certification. from regular transit from Burnsville, Eagan,Apple Nov.-March&more than Valley, Rosemount. Approval process can take 1/2-mile from regular transit two weeks. from April-Oct.to be eligible. One-way Fares $3.00 Non-Rush Hour $2.25 for under 10 miles $3.50- $7.50 $4.00 Rush Hour(mon.-Fd. $4.50 10-20 miles Sliding fee based on monthly 6am-9am&3pm-630pm) $6.75 for 20+miles income. Exact change or fare ticket Exact change or fare ticket No one will be denied a ride if required. Or,online via required. they are unable to pay the credit card. sliding fee. Driver escort Door to Door Curb to Curb Door to Door Same driver each week Pick-up Time Within 30 minutes,before Within 30 minutes,before or Rider must be ready 10 minutes Window or after,your reserved after,your reserved time. before pick-up time. time. Bags Allowed Up to 4 grocery bags. Up to 4 grocery bags. Up to 4 grocery bags. Personal Care Free Free Free Assistant, Children Type of Vehicle Small,wheelchair Small,wheelchair equipped wheelchair equipped bus equipped bus bus Service Hours Weekdays and Weekend Monday—Friday Tues, Wed,Thursday Days. Times vary by city 6am-7pm 7:30am—4:30pm that are the same as fixed route buses.(See page 2) Reservations From 1-4 days in advance Up to 5 business days in From 2-7 business days in advance. advance. Taken 7 days a week Confirmation call 1 business Reservations taken 5 days per between 6am-5pm. day prior to ride. week by message on the reservation line. Confirmation call 1 business day prior to ride. Service Areas All areas served by Where regular transit route is Any destination within daytime, fixed route bus unavailable. Lakeville, Farmington, service. Also,those Burnsville, Eagan, Apple designated as"Transit 7-County Metro area.May Valley, Rosemount Taxing District." See require transfer to another attached chart. transit service. 1 Metro Mobility Service Hours by Individual City in Dakota County COMMUNITY WEEKDAYS SATURDAY SUNDAY Apple Valley 4:45 AM 11:30 PM 8:00 AM 8:45 PM 8:00 AM 4:00 PM Burnsville 5:00 AM 11:45 PM 7:15 AM 10:30 PM 7:30 AM 9:30 PM Eagan 5:15 AM 11:45 PM 7:45 AM 9:15 PM 8:00 AM 9:00 PM Inver Grove Heights 5:15 AM 1:45 AM 6:15 AM 1:45 AM 7:00 AM 12:30 AM Lilydale 5:15 AM 11:45 PM 8:00 AM 8:45 PM 8:00 AM 6:15 PM Mendota 5:15 AM 8:15 PM 8:00 AM 4:00 PM 8:00 AM 4:00 PM Mendota Heights 5:15 AM 11:45 PM 8:00 AM 8:45 PM 8:00 AM 6:15 PM MSP Airport 24HR 24HR 24HR 24HR 24HR 24HR Rosemount 5:15 AM 7:15 PM 8:00 AM 4:00 PM 8:00 AM 4:00 PM South St. Paul 5:00 AM 2:00 AM 6:15 AM 1:45 AM 7:15 AM 12:30 AM Sunfish Lake 5:15 AM 11:00 PM 8:00 AM 4:00 PM 8:00 AM 4:00 PM West St. Paul 5:15 AM 1:45 AM 5:45 AM 1:45 AM 7:00 AM 12:00 AM 2