HomeMy WebLinkAbout2.b. City Phone SystemAGENDA ITEM: City Phone System
AGENDA SECTION:
Discussion
PREPARED BY: Jeff May, Finance Director
AGENDA NO. 2..
ATTACHMENTS: Slide Presentation
APPROVED BY:
RECOMMENDED ACTION: Direction from the City Council. Staff would like to begin
working with CIT and the City Attorney to develop the appropriate contract(s) to bring forth
to the City Council to approve at a future meeting.
4 ROSEMOUNT
CITY COUNCIL
City Council Work Session: June 10, 2009
EXECUTIVE SUMMARY
ISSUE
The issue before the City Council is the discussion of replacing the City's phone system. The City has an
opportunity to save money with a new system as well as improve phone features and integrate phone and data
functions.
BACKGROUND
The City's phone system is a Centrex based system that we have with Frontier Communications, our long-
time phone provider. They are in the process of phasing out this system. Currently our contract for this
system has expired and we have continued the service on a month -to -month basis. We are paying
approximately $5,000 a month for our total phone service with Frontier and would continue to if we chose to
enter into a contract to keep this service. Jayson Solberg, our IT Coordinator, has been working on soliciting
quotes to replace our current system with a Voice Over Internet Protocol (VOIP or Voice Over IP for short)
system. He did extensive research and had all four vendors that gave us quotes out to demonstrate the actual
phones that City staff would be using with the new systems. All received excellent reviews from the staff that
participated in the demonstrations. Jayson has put together a slide show that he will go through with you this
evening explaining why he is recommending Computer Integration Technology (CIT) and also to show you
how we can save substantially in the next five years regardless of what vendor would be chosen. Frontier
Communications is one of the companies that we received a quote from. We also received a quote from
Dakota County. They approached Jayson with the possibility of adding the City onto their phone system.
Because it is a new approach for them their quote was higher than the others because they do not have any
past experience to draw from on how it would actually work. When meeting with the Dakota County
officials they did seem very interested in the idea and have actually been approached by Scott County about
the prospect of adding them onto Dakota County's system.
SUMMARY
After discussion this evening, with Council direction, staff will begin working with CIT and the City Attorney
to develop the appropriate contract(s) to bring forth for the City Council to approve at a future meeting.
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