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Home My WebLink About5.a. City Survey ResultsCITY OF ROSEMOUNT EXECUTIVE SUMMARY FOR ACTION CITY COUNCIL MEETING DATE: JULY 2, 2001 AGENDA ITEM: CITY SURVEY RESULTS AGENDA SECTION: DEPARTMENT HEAD REPORTS PREPARED BY: PAULA GRAFF, AGENDA NQ— HUMAN RESOURCES COORDINATOR ATTACHMENTS: 2001 SURVEY RESULTS AND APPROVED BY: EXECUTIVE SUMMARY Bill Morris from Decision Resources will present the results of the 2001 Resident Survey to the Council. Attached you will find both the survey results and the executive summary; Mr. Morris will also have additional information for Council review at the meeting. RECOMMENDED ACTION: NO ACTION NEEDED. COUNCIL ACTION: Decision Resources, Ltd. June, 2001 EXECUTIVE SUMMARY City of Rosemount Methodology: This study contains the results of a telephone survey of 400 randomly selected residents of the City of Rosemount. Survey responses were gathered by professional interviewers between April 24 and May 18, 2001. The average interview took twenty -four minutes. In general, random samples such as this yield results projectable to the entire universe of adult Rosemount residents within f 5.0 percentage points in 95 out of 100 cases. ,Residential Demographics: At present, Rosemount's growth rate has continued to slow from the benchmark 1988 -1989 level. Fourteen percent of the residents reported moving to the community within the past two years; twelve years ago, almost twenty -five percent were new - comers. Almost one -half of the residents have lived in Rosemount for six -to- twenty years, while thirty-six percent lived there for more than twenty years. The median residential longevity proved to be 10.1 years. Eighty -three percent of the residents also anticipate staying for at least a decade, if not longer; a result more consistent with mature suburbs than fast - growing suburbs, where greater transience is the rule. Senior households composed eighteen percent of the community's residences, double the 1997 level. School -aged children could be found in forty -eight percent of the households, while pre- schoolers resided in nineteen percent. The average age of an adult resident was found to be 44.2 years old. In fact, thirty-two percent of the population lies in the 35 -44 year age range. Married couples with school -aged children remained the typical household composition within the city. Eighty -eight percent of the sample reported owning their current residence, down seven percent since the previous study. Single family homes were the residences of eighty -four percent of the sample; townhouses were at seven percent, while mobile /manufactured homes accounted for three percent. While a White Collar majority exists in Rosemount, Blue Collar workers accounted for just over one- quarter of the households. Professional - Technical and Owner- Manager households numbered forty-one percent, while Clerical -Sales households were another fifteen percent. Retirees led an additional twelve percent of the households. This occupational structure is reflected in the educational achievement of residents: thirty -six percent had graduated from college, while sixty percent had at least attended some college, if not graduated. The median Decision Resources, ,Ltd. June, 2001 yearly household income proved to be $66,750, about $8,250,00 higher than the median level in the 1997 study. Quality of Life: Rosemount citizens were again very contented with their community. Ninety -four percent approved of the quality of life there; thirty-one percent, strongly so. This level of approval was somewhat above the current Metropolitan Area norm of ninety percent among "growing communities." Residents were drawn to the city for many reasons -- high quality schools, small town ambience, open space, location, housing, and nearby employment opportunities. When asked what they liked most about the community, residents primarily focused on its convenient location and small town ambience. As in the earlier studies, it was also the future protection of these values which provoked the most concern for the citizenry. Twenty -one percent of the respondents indicated the aspect they liked least about Rosemount was the rapid growth taking place in the community, while lack of businesses in the city was cited by twelve percent, In thinking about serious issues facing the community, these two concerns were repeated, along with the quality of local schools. In thinking about the past five years, residents tended to be generally upbeat. Forty percent thought things had changed "for the better," with seventeen percent holding the opposite opinion. Thirty-four percent, though, thought things had "remained about the same" Opinions on this issue were primarily based upon the perceived growth of businesses within the city — those who felt more businesses had moved to the community tended to be much more positive in their opinions. . Development Issues: When asked to evaluate various aspects of the quality of life in Rosemount, residents gave both "high -to- average" as well as "average -to -low" grades. The community was deemed a very good place to find housing which fits most budgets and lifestyles, an excellent place to raise children, and a good place to retire. It received low- middling ratings as a place to start a business. Much lower ratings were awarded Rosemount on the availability of full -time head of household jobs. In determining future economic development strategy, one priority remained paramount: jobs creation. On other development issues, Rosemount residents are balancing the need for jobs in the area with the desire to maintain the rural, small town nature of the city. When queried about the type of development they would prefer, thirteen percent of the respondents opted for industrial, about Page 2 Decision Resources, Ltd. June, 2001 one -half of the 1997 level. Another twenty -three percent wanted commercial, ten percent cited residential, and thirty-seven percent favored retail development, triple the 1997 number. Sixty - two percent favored pursuing additional heavy industrial development in the Pine Bend Area, while only seventeen percent opposed it; these results reflected a ten percent increase in support and the collapse of opposition since the 1997 study. Opposition was further reduced, though, to eleven percent, if the resulting expanded tax base would keep residential property taxes lower. Residential opinion about the commercial and shopping areas in the City of Rosemount revealed a number of strengths and one key weakness. Residents particularly liked the location of these areas, and especially found the Downtown Area to be pleasant. But, fifty-two percent of the sample felt that more variety of shopping opportunities was needed. Sixty -eight percent thought it was "important" to their household members to have a branch of the Dakota County Library located in Rosemount; in fact, twenty -five percent considered it to be "very important." The general direction of past decisions, however, came under far less criticism. Fifty percent felt the pace of development was about right for the community, a seven percent drop from the 1997 level, while twenty-eight percent considered it to be "too rapid" and nineteen percent, "not fast enough." Fifty-eight percent viewed development across the city as well - planned for the future. A strong seventy -four percent of the citizenry also viewed housing as offering residents a wide choice. "Low income" and "affordable housing" were the two types of housing most often cited as missing by the twenty -one percent of critics on this issue. Tax Climate: Between 1989 and 2001, there has continued to be a deterioration in the tax climate in Rosemount. By a fifty -five percent to thirty -seven percent verdict, residents opposed a property tax increase to maintain city services at their current levels. In 1989, a majority supported such an increase, City Services: In assessing city services, residential opinions ranged from impressively favorable to disturbingly critical. Among those offering evaluations, the playing condition of athletic fields in city parks, fire service and park maintenance were given approval ratings of ninety percent or higher. Over eighty percent approved of the police service, city snow plowing and sanding of streets, and city- sponsored programs. These were exceptionally high ratings. Low seventy percent range approval ratings characterized animal control, city snow plowing of trails and Page 3 Decision Resources, Ltd. June, 2001 sidewalks, and storm drainage and flood control. Over sixty percent rated the code enforcement on housing maintenance, building inspection and obtaining permits, and city street repair and maintenance as either "excellent" or "good" These latter groups of services should be viewed more critically, as their satisfaction levels were below Metropolitan Area norms. By a seventy -one percent to twenty -two percent judgment, residents supported a parking ban in Rosemount between the hours of 2:00 AM and 6:00 AM. Supporters, though, favored a seasonal ban over a year -round ban by a three- to-one margin. Residents were asked about their awareness of ten programs and services offered by the City of Rosemount. Ninety -five percent were aware of the Recycling Programs, while eighty -three percent reported awareness of the City Clean-Up Day, and eighty-one percent, Neighborhood Watch. Sixty -eight percent were similarly informed about National Night Out, and sixty -seven percent recognized the Adopt- A- Street/Park/Wetland/Hydrant programs. Fifty -seven percent were aware of Senior Programs, while fifty -three percent knew about the Teen Programs. Forty- four percent recognized Wetland Protection Education. Only twenty -five percent were aware of Children's Safety Camp, and seventeen percent knew about Memorial Donor Programs. City Government and City Staff Forty-five percent reported having at least "some" first -hand contact with the Rosemount City Staff, This contact rate was higher than the Metropolitan Area suburban norm of twenty-nine percent. A solid fifty -nine percent rated the City Staff as "excellent" or "good," while twenty- seven percent were more critical. While this approval rating was also above the Metropolitan Area norm of fifty -six percent, it still reflected a drop of thirteen percent from the 1997 level; similarly, negative ratings had increased by twelve percent during the same period. Reasons for satisfaction focused on the perceived good job the staff was doing, lack of problems, and helpfulness; dissatisfaction stemmed from the perceived poor job they were doing, lack of listening, and room for improvement. _�__ Park and Recreation Facilities: A very credible eighty -nine percent rated the park and recreational facilities favorably, while- only seven percent were more critical. Neighborhood parks and larger community parks were the most frequently used components of the system; seventy percent reported visiting the former, while sixty -two percent went to the latter. Trails attracted members of fifty -six percent of the households. The Community Center was used on a "frequent" or "occasional" basis by fifty - eight percent, and the Ice Arena, by twenty -two percent of the households in the city. On each type of facility, over eighty -nine percent of those offering opinions rated them as either Page 4 Decision Resources, Ltd. June, 2001 "excellent" or "good." The Rosemount Park and Recreation System ranks among the most highly utilized and well- regarded in the Metropolitan Area. While the vast majority of residents were satisfied with current facilities and opportunities, same support existed for additions to the system. Expanded and improved open space/nature preserves, at thirty -two percent, an outdoor /indoor swimming complex, at twenty -eight percent, expanded trail system, at twenty percent, and an expanded and improved neighborhood park system, at twenty -one percent, were the priorities indicated by Rosemount residents, Over two - thirds of the citizenry would support an increase in property taxes to fund their priorities. Thirty-five percent of the sample indicated household members had participated in city - sponsored recreation programs. Softball/Baseball teams, "Leprechaun Days," and youth sports teams dominated the list. A very high ninety -three percent reported satisfaction with these programs, while only four percent were more critical. Public Safety: Concerns about crime have diminished from the high anxiety level encountered in the 1997 study. In comparison with neighboring communities, forty-three percent thought the overall crime rate in Rosemount was "about the same," while forty -nine percent judged it to be "lower." Most residents indicated they did feel safe while walking or traveling through the community, fifteen percent, though, cited "145`h Street and Shannon Parkway" as an unsafe area. This finding was consistent with other suburban and exurban areas, where concerns about crime peaked four or five years ago. In considering major public safety concerns, twenty -nine percent rated burglary or home break - ins as the "greatest concern" or "second greatest concern." Twenty -six percent indicated juvenile loitering or mischief, while twenty-one percent pointed to drugs and nineteen percent felt the same way about vandalism and graffiti. Similarly, in judging the severity of a series of traffic problems on neighborhood streets, excessive speeding was the only one which a majority . deemed as either "very serious" or "somewhat serious." Fifteen percent reported a member of their household owned a snowmobile. By a narrow forty- nine percent to forty -four percent margin, residents opposed banning snowmobiles in residential areas. Support for the ban was primarily based upon safety considerations and noise. Also, an overwhelming eighty -four percent to thirteen percent judgment opposed a total ban of snowmobiling in the City of Rosemount. On a related recreational pursuit, residents also opposed, by a fifty -three percent to forty percent, verdict a total ban on hunting in the community. Page 5 Decision Resources, Ltd. June, 2001 Communication Systems: Rosemount remained split in their principal source of information about city government and its activities. Forty-eight percent indicated the "city newsletter" and forty -one percent pointed to "local newspapers." No other source was relied upon by more than four percent of the residents. Seventy -eight percent of the respondents reported access to the Internet through a home or office computer. Of those with access, sixty-seven percent were aware of the City's website and twenty -five percent had actually accessed it - the latter was a comparatively high figure in comparison with other suburbs: Users of the website were particularly interested in seeing more general information about services and activities posted there. Summary and Conclusions: - Rosemount citizens remained very pleased with their community._ They were satisfied, for the most part, with past policies and actions. But, an on -going theme in the now - completed three studies is the crucial role "small town ambience" plays in community identity. This must be balanced against a development imperative seeking more retail business establishment and job - producing opportunities. A key demographic change in the community since the 1989 study continued: growing affluence levels. With greater affluence comes a concern by citizens for more "government efficiency." Affluence increases correlate with simultaneous resistance to property tax hikes.and escalating expectations about provided services. This pinch will require City decision - makers to be very creative in meeting these contradictory demands. But, there was also support for a tax increase to fund various recreational priorities; any proposal, though, will need to be both cost - effective in meeting perceived needs and not too onerous in tax impact. Given these changes as well as the challenges, the major task facing decision - makers remains daunting: preserving the aspects of "small town ambience" key to so many residents, while targeting development efforts to meet both current tax base and household needs. But, elected officials and city staff possess an advantage not commonly found: solid performance evaluationIs of their past policies during Rosemount's transition phase from a free- standing town to inter- connected suburb. Page 6 DECISION RESOURCES, LTD. ROSEMOUNT RESIDENTIAL 3128 Dean Court 2001 QUESTIONNAIRE Minneapolis, Minnesota 55416 FINAL April 2001 Hello, I'm of Decision Resources, Ltd., a nationwide polling firm located in Minneapolis. We've been retained by the City of Rosemount to speak with a random sample of residents about issues facing the city. The survey is being taken because your city representatives and staff are interested in your opin- ions and suggestions. I want-to assure you that all individual responses will be held strictly confidential; only summaries of the entire sample will be reported. (DO NOT PAUSE) 1. Approximately how many years have you lived in Rosemount? LESS THAN ONE YEAR ..... 3a ONE OR TWO YEARS ...... lit THREE TO FIVE YEARS ... 16t SIX TO TEN YEARS..... ELEVEN - TWENTY'YRS...22$ TWENTY - THIRTY YRS ... 15t OVER THIRTY YEARS ..... lit REFUSED ................0$ 2. How long in the future do you ex- LESS THAN TWO YEARS .... 4%- pect to live in Rosemount? TWO TO FIVE YEARS ...... 9a SIX TO TEN YEARS ....... 5t OVER TEN YEARS ........ 64t DON'T KNOW /REFUSED....19t 3. Thinking back to when you first moved here, what factors were most important to you in selecting Rosemount? DON'T KNOW /REFUSED, 2%-; LOCATION, 12$; HOUSING, 16t; SCHOOLS, 21t; SMALL TOWN FEEL, 18�; GOOD COMMUNITY, 5$; FAMILY HERE, 3•°6; JOB, 7 %; QUIET, 2a; RURAL /OPEN SPACE, 70; ALWAYS HOME, 7t; SCATTERED, 2%-. 4. How would you rate the quality of EXCELLENT .............31W life in Rosemount -- excellent, GOOD ..................63%- good, only fair, or poor? ONLY FAIR .............. 6$ POOR ...................1t DON'T KNOW/REFUSED ..... 0k 5. What do you like MOST about living in Rosemount? DON'T KNOW /REFUSED, 3 !�; LOCATION, 21$; HOUSING, 2t; SMALL TOWN FEEL, 30t; GOOD SCHOOLS, 9�; GOOD COMMUNITY, 8g; RURAL /OPEN SPACE, 7$; QUIET, 9, PEOPLE, 101; SAFE, 21; SCATTERED, 1t. 6. What do you like LEAST about living in Rosemount? DON'T KNOW /REFUSED, 12k: NOTHING, 8%-; GROWTH, 21t; TAXES, 6% SCHOOLS, 2t; NO BUSINESSES, 12$; CITY SERVICES, 60; LACK OF ENTERTAINMENT, 5 *; TRAFFIC, 7%-; ENVIRONMENT, 2% CITY GOVERNMENT, 9 -1; REMOTE LOCATION, 4%-; SCATTERED, 8$. 1 7. In general, what do you think is the most serious issue facing the community today? DON'T KNOW /REFUSED, 16b; GROWTH, 37t; TAXES, 8!a; CRIME, 3$; SCHOOLS, 11a; NO BUSINESSES, 10$; CITY SERVICES, 2 %; TRAFFIC, 21; CITY GOVERNMENT, 6 %; SCATTERED, 6% 8. Thinking about the past five FOR BETTER ............ 40t years, would you say the City of FOR WORSE .............17!k Rosemount has changed for the REMAINED THE SAME.....34!k better, changed for the worse, or DON'T KNOW /REFUSED..._. 9t remained about the same? IF A RESPONSE IS GIVEN, ASK: (N =363) 9. Why do you feel that way? DON'T KNOW /REFUSED, 5 %; NO CHANGE, 20%; NO PROBLEMS, 5%; MORE BUSINESSES COMING, 15$; T00 MUCH LOW INCOME, 3 -a; POORLY RUN, 10% T00 MUCH GROWTH, 8 GOOD . PLANNING, 7% IMPROVED, 4!; GROWTH IS GOOD, 17�; NEED MORE BUSINESS, 5%; SCATTERED, 2a. For each of the following items, please rate the City-of Rose- mount on a scale of one to five where five is excellent and one is poor. If you have no opinion, just say so.... 10. To find housing which fits the budgets and lifestyles of most people 11. To find full -time employment opportunities for the head of a household. 12. To start a business. 13. To raise children. 14. To spend one's retirement years. Changing focus.... 1 2 3 4 5 DKR 1W 6%� 27% 37* 23t 60 21%r 31% 25% 9!k 3 125 14%7 19%� 30t 18t 4g 16-t 1%_ 1t- 8% 46$ 43$ 2$ 7$ 8% 25% 29t 26$ 70 The City of Rosemount continuously reviews the cost effectiveness of the services it provides to residents. Your opinions on this portion of the survey are particularly important to decision makers. I am going to read you a list of some of the current services either directly provided by the city or partially sub- sidized by it. For each one, please tell me if you feel it is excellent, good, only fair or poor. If you don't have an opin- ion, just say so.... (ROTATE LIST) EXCL GOOD FAIR POOR DKRF 15. Police service? 16. Animal control? 33t 51$ 8-V 4$ 5%- 141 45% 17% 6-1 191 E EXCL GOOD FAIR POOR DKRF 17 Code enforcement on housing EXCL GOOD FAIR POOR DKRF 23. City street repair and maintenance? 11°s 55$• 26t 7% it 24. City snow plowing and sanding of streets? 25% 58t 13t 3* 2%S 25. City snow plowing of trails and sidewalks? 8% 50%- 15b 4t 24% 26. Would you favor or oppose an in- FAVOR ................. 371- crease in YOUR city property tax maintenance? 10t 42t 24% 8!k 16$ 18. Building inspection and obtaining 27. How much first -hand contact have QUITE A LOT........ ..9t you had with the Rosemount City SOME... .... ....36! permits? 8t 45t 18t 6!c 24% 19. Fire service? 32$ 52%- 4$ 1% lit 20. Storm drainage and flood control? 15% 51k 16% lit 8a 21. Park maintenance? 26% 60%- 6b 2g. 6%- 22. City- sponsored programs? 18t 53t 13% 2$• 14k For the next four city services, please consider only their job on city - maintained streets and roads. That means excluding state and county roads that are taken care of by other levels of gov- ernment. EXCL GOOD FAIR POOR DKRF 23. City street repair and maintenance? 11°s 55$• 26t 7% it 24. City snow plowing and sanding of streets? 25% 58t 13t 3* 2%S 25. City snow plowing of trails and sidewalks? 8% 50%- 15b 4t 24% 26. Would you favor or oppose an in- FAVOR ................. 371- crease in YOUR city property tax OPPOSE ................55% if it were needed to maintain city DON'T KNOW /REFUSED.....9% services at their current level? 27. How much first -hand contact have QUITE A LOT........ ..9t you had with the Rosemount City SOME... .... ....36! staff -- quite a lot, some, very VERY LITTLE ........... 35t little, or none? NONE ... ..............20% DON'T KNOW /REFUSED.....lt 28. From what you have seen or heard, EXCELLENT .............10!k how would you rate the job per GOOD .................. 49t formance of the Rosemount City ONLY FAIR .............21$ staff -- excellent, good, only POOR ....... ...........6%- fair, or poor? DON'T KNOW/REFUSED .... 14* IF A RATING IS GIVEN, ASK: (N =343) 29. Why did you rate City staff as DON'T KNOW /REFUSED, 6$; GOOD JOB, 25t; NO PROBLEMS, 9!k; ISSUES, 3$; COULD IMPROVE, 8t; HELPFUL, 21 *; LISTEN, 4W; HEARSAY, 6g; POOR JOB, 13$; DON'T LIS- TEN, 6W. To facilitate snow removal, the neighboring cities of Apple. Valley, Burnsville, and Eagan do not allow parking on City streets during certain hours from November through March. �_ 3 30. would you support or oppose such SUPPORT ...............71!k a parking ban in Rosemount between OPPOSE ................22 the hours of 2AM and 6AM? DON'T KNOW /REFUSED..... 7g IF "SUPPORT," ASK: (N =284) 31. which type of parking ban YEAR - ROUND............ 24$ would you most prefer -- SEASONAL..... .. ....75%- year -round or only seasonal? EITHER (VOL) ........... It DON'T KNOW/REFUSED ..... Ob Let's talk about economic development,for a few minutes..... 32. If the City of Rosemount were to attract more development, what kind would you prefer it to be - commercial, retail, residential, or industrial? DON'T KNOW /REFUSED, 2g; NONE, 4t; COMMERCIAL, 23 %; RE- TAIL, 37k; RESIDENTIAL, 10k; INDUSTRIAL, 13k; COMBINA- TION, 6$; ALL, 4t; RESTAURANTS, 2$. 33. Do you favor or oppose Rosemount FAVOR .............. .62!k pursuing additional industrial OPPOSE ................17a development in the Pine Bend area? DON'T KNOW /REFUSED....21!k IF "OPPOSE" ASK: (N =66) 34. Would you still oppose it if YES ...................62%. the expanded tax base would NO.. .... .......27$ result in keeping residential DON'T KNOW /REFUSED....12t property taxes lower? Let's talk about the commercial /shopping areas of Rosemount.... 35. What do you like the most about the commercial /shopping areas of Rosemount? DON'T KNOW /REFUSED, 14% NOTHING, 17% GOOD VARIETY, 4$; DOWNTOWN AREA, 17% LOCATION, 28t; GROCERY STORE, 4t; IMPROVING, 9a; GOOD SERVICE, 8%-. 36. And, what do you like least about the commercial/shopping areas in Rosemount? DON'T KNOW /REFUSED, 11W; NOTHING, 91; NO DEPARTMENT STORES, 7 %; NEED NICE RESTAURANTS, 2$; NEED MORE VARIETY, 401; HIGH PRICES, 5t; TRAFFIC, 3$; TOO MUCH GROWTH, 6's; RUNDOWN /DECAY, 5$; NEED MORE BUSINESSES, 12$; SCATTERED, 2g. 4 37. How important to you and members of your household is it to have a branch of the Dakota County Lib- rary located in Rosemount -- very important, somewhat important, not too important, or not at all im- portant? VERY IMPORTANT ........ 25t SOMEWHAT IMPORTANT .... 431 NOT TOO IMPORTANT ..... 181 NOT AT ALL IMPORTANT..14$ DON'T KNOW /REFUSED.....1% Let's talk about past development for a moment.... 38. Do.you think the pace of develop TOO RAPID .............28a ment in the city has been too ABOUT RIGHT ........... 50t rapid, about right, or not fast NOT FAST ENOUGH ....... 19$' enough? DON'T KNOW /REFUSED..... 4$ 39. Generally, does the development YES ...................58g throughout the City seem well- NO... ' .... ...........29� planned for the future of Rose- DON'TKNOW /REFUSED....'13a mount? 40. Do you think that.. Rosemount cur - YES ...................74t rently has a wide range of housing N0. .................21g choices to offer its residents? DON'T KNOW/REFUSED.—.51 IF "NO," ASK: (N =84) 41. What types of housing do you feel are missing from the community? DON'T KNOW /REFUSED, 1k; HIGH INCOME, 5t MIDDLE INCOME, 17g; LOW INCOME, 33�; APARTMENTS, 13%5; SENIOR HOUSING, I11r; AFFORDABLE HOUSING, 20¢. Moving on.... I would like to read you a list of public safety concerns. 42. Please tell me which one you consider to be the greatest concern in Rosemount? If you feel that none of these prob- lems are serious in Rosemount, just say so. (READ LIST) 43. Which do you consider to be the second major concern in the City of Rosemount? (RE -READ LIST, IF NECESSARY) 5 FIRST SECOND Assault ........ ......................2!k....... 2%- Auto theft....... .................. 5le ....... 21 Bicycle theft .......... .............2 %.......2 45. Burglary or home break-ins .......... 18k ...... 11t' Snowmobiles .......................... 3 - ....... 3% Drugs ..... ................ .......14%.......7!k Too much traffic? 11% Hunting..... ............. .... ...0%.......0%- 39-ir 335 Juvenile loitering or mischief ...... 131 ...... 13g Loud parties............ ........1 201 .......1! Robbery .... 1 %.......1? 48. Theft from autos ..................... 6!k ....... 5g Traffic issues........ ....... .... 7 t....... 6 t 311 3!k Vandalism and graffiti ...............61......130 Unsafe streets for walking, biking, ALL EQUALLY ( VOL) . ...................2%.......2$ NONE OF ABOVE ( VOL ) ................. 13!� ...... 19t DON'T KNOW / REFUSED ................... 8 % ...... 15,q- I would like to read you a short list of possible safety concerns about traffic on residential streets in your neighborhood. For each one, please tell me if you feel it is a very serious problem on your neighborhood's residential streets, somewhat serious, not too serious, or not at all serious problem on your neighborhood's residential streets. If you have no opinion, just say so.... VRS SSR NTS NAA DKR 44. Excessive speeding? 20 32% 23t 17$ It 45. Excessive through traffic? 12$ 19$ 39- 29t 2$ 46. Too much traffic? 11% 161 39-ir 335 2°s 47. Dangerous intersections? 13k 201 351 301 20 48. Unsafe pedestrian street crossings? 111 19W 37$ 311 3!k 49. Unsafe streets for walking, biking, or jogging? 8% 191 39W 32!k 3%- 50. Is there any place in the City of Rosemount where you or a member of your family have felt unsafe while walking or traveling through it? (IF "YES," ASK:) Where would that be? DON'T KNOW /REFUSED, It; NO, 73 %; COUNTY ROAD 42, 3$; DIAMOND PATH, 2$; 145th AND SHANNON PARKWAY, 15$; STREET CROSSINGS, 2t; SCATTERED, 6t. 51. In comparison with neighboring HIGHER.....'.. .........4$ communities, do you think the ABOUT THE SAME ........ 43t overall crime rate in Rosemount LOWER .................49$' is higher, about the same, or DEPENDS (VOL) .......... 0!k lower? DON'T KNOW /REFUSED..... 4t Snowmobiling is currently permitted on city streets and- _designat- ed trails in Rosemount.... C-1 52. Do you or anyone in your household YES ...................15$ own a snowmobile? NO........ ........851 DON'T KNOW /REFUSED.....1!k 53. Would you support or oppose ban - ning snowmobiles in residential areas, so that snowmobilers would be required to trailer their snow- mobile to specific parking areas in the City for access to desig- nated trails? IF "SUPPORT," ASK: (N =176) SUPPORT ...............44t OPPOSE.... ..........491:. DON'T KNOW/REFUSED ...... 7t 54. Could you tell me why you feel that way? SAFETY, 43t; NOT ON PRIVATE PROPERTY, 17%; NOT ON STREETS, 17$; NOISE, 21 *; SCATTERED, 3t- 55. Would you support or oppose a SUPPORT ............. .13!k total ban of snowmobiling.in the OPPOSE.......... ....84a City of Rosemount? DON'T KNOW /REFUSED.,...3g Considering a related recreational pursuit.... 56. Would you support or oppose a SUPPORT ...............40 total ban of hunting in the City OPPOSE ................53$ of Rosemount? DON'T KNOW /REFUSED....-7$ Turning to park and recreation issues..... The Rosemount Park System is composed of a number of facilities including: trails; athletic facilities, such as Erickson Park; smaller neighborhood parks; the Rosemount Community Center; and, the Ice Arena. For each of these facilities, please tell me whether you and /or members of your household use it frequently, occasionally, rarely, or not at all. FREQ OCCA RARE NTAA DK /R 57. Trails? 14-W 421 181 261 11 58. Athletic facilities? 20% 24%5 17a 39t its 59. Larger community parks? 21a 41$ 171 21%; Og 60. Smaller neighborhood parks? 271 43!5 12% 19%- 01 61. .Rosemount Community Center? 151 43%- 17a 25t- it- 62. Ice Arena? 61 16a 18a 59$ 2t From YOUR experience, how would you rate the quality of each of these facilities -- would you rate each facility as excellent, good, only fair, or poor. If you have no opinion about a facili- ty, just say so. EXCL GOOD FAIR POOR DK /R 63. Trails? 221 521 41 11 .221 is Expand and improve neighborhood parks ......... 11 §.....10t Expand and improve larger community parks .......2% ...... 7! Expand and improve open space /nature preserves. .._ ............................ 218.....11$ Expanded trail system .... ....................lot.....lot Athletic complex containing ballfields and soccer fields .. ......................... .60.....10 A second sheet of.ice ........... ...............2 %......4%- Outdoor /Indoor swimming complex ............... Senior center .................................. 6!k ...... 6t Teen center. .... ....... ...................5 %......50 Outdoor skateboard /in -line skati .. ng park ........ 4t ...... so None (VOL) ................. ....................5$.....11$ Multiple ( VOL) ................................. lo ...... 0%- Don't know / Refused ........ .....................63.....11% IF #1 - #10 IS CHOSEN IN QUESTION 70, ASK: (N =355) 72. Would you favor or oppose an STRONGLY FAVOR ........ 29! increase in property taxes to FAVOR .................39% fund a(n) [REPEAT CHOICE]? OPPOSE... ....12t (WAIT FOR RESPONSE) Do you STRONGLY OPPOSE....... 17$ feel strongly that way? DON'T KNOW /REFUSED.....3t IF 41 - #10 IS CHOSEN IN QUESTION 71, ASK: (N =315) 73. Would you favor or oppose an STRONGLY FAVOR ........ 26k increase in property taxes to FAVOR .. ..............381 fund a(n) [REPEAT CHOICE]? OPPOSE ................17g (WAIT FOR RESPONSE) Do you STRONGLY OPPOSE ....... 15* feel strongly that way? DON'T KNOW/REFUSED ..... 4%' 8 EXCL GOOD FAIR POOR DK /R 64. Athletic facilities? 19!k 48%- 3* 1$ 30%- 65. Larger community parks? 23k 581 4t of 10 66. Smaller neighborhood parks? 23t 56t 9%� 1% 11% 67. Rosemount Community Center? 37$ 441 21- of 18t 68. Ice Arena? 22t 32g 3t 0t 43% 69. Overall, would you rate the park EXCELLENT .............28t and recreational facilities in GOOD. ............ .61! Rosemount as excellent, good only ONLY FAIR............ .7$ fair, or poor? POOR...... . ..........0k DON'T KNOW /REFUSED.....4* 70. Which of the following prospective park projects,if any, would you give top priority? (READ LIST #1 -#10 ON NEXT PAGE) 71. Which project would you give second priority? (RE - READ LIST #1 -10 OMITTING TOP PRIORITY). FIR SEC Expand and improve neighborhood parks ......... 11 §.....10t Expand and improve larger community parks .......2% ...... 7! Expand and improve open space /nature preserves. .._ ............................ 218.....11$ Expanded trail system .... ....................lot.....lot Athletic complex containing ballfields and soccer fields .. ......................... .60.....10 A second sheet of.ice ........... ...............2 %......4%- Outdoor /Indoor swimming complex ............... Senior center .................................. 6!k ...... 6t Teen center. .... ....... ...................5 %......50 Outdoor skateboard /in -line skati .. ng park ........ 4t ...... so None (VOL) ................. ....................5$.....11$ Multiple ( VOL) ................................. lo ...... 0%- Don't know / Refused ........ .....................63.....11% IF #1 - #10 IS CHOSEN IN QUESTION 70, ASK: (N =355) 72. Would you favor or oppose an STRONGLY FAVOR ........ 29! increase in property taxes to FAVOR .................39% fund a(n) [REPEAT CHOICE]? OPPOSE... ....12t (WAIT FOR RESPONSE) Do you STRONGLY OPPOSE....... 17$ feel strongly that way? DON'T KNOW /REFUSED.....3t IF 41 - #10 IS CHOSEN IN QUESTION 71, ASK: (N =315) 73. Would you favor or oppose an STRONGLY FAVOR ........ 26k increase in property taxes to FAVOR .. ..............381 fund a(n) [REPEAT CHOICE]? OPPOSE ................17g (WAIT FOR RESPONSE) Do you STRONGLY OPPOSE ....... 15* feel strongly that way? DON'T KNOW/REFUSED ..... 4%' 8 74. In the past year, have you or any YES ............... .35t members of your household partici- NO......... .644; pated in city- sponsored recrea- DON'T KNOW /REFUSED.....1!k tional programs? IF "YES," ASK: (N =139) 75. Which ones? DON'T KNOW /REFUSED, 1$; LEPRECHAUN DAYS, 27%-; SOFT- BALL/BASEBALL, 27 *; YOUTH SPORTS, 18�; TEEN NIGHT, 4t; SKATING /HOCKEY, 2t; SOCCER, 5% EASTER EGG HUNT, 5 %; COMMUNITY CENTER, 5%*; SCATTERED, 5t. 76. Were you generally satisfied or SATISFIED .............93* dissatisfied with these programs? DISSATISFIED .......... .3g BOTH (VOL) ............1$ DON'T KNOW /REFUSED....*.2$ 77. Are there any recreational facilities or programs not cur - rently in use in Rosemount that are needed? (IF "YES," ASK:) What would they be? DON'T KNOW /REFUSED, 15%-: NO, 681; POOL, 5 %; TEEN ACTIVI- TIES, 5-1r; HEALTH CLUBS, 2%-; CHILDREN'S PROGRAMS, 31; SCATTERED, 1t. The City offers numerous programs and services in an effort to meet the needs of residents, For each of the following programs, please tell me if you were aware of it prior to this survey..... YES NO DKR 78. Neighborhood Watch? 61% 18-t it 79. National Night Out? 68t 31t 11 80. Recycling Programs? 95% 50 0% 81. Children's Safety Camp? 25b 74$ 1$ 82. Senior Programs? 57%- 43t it 83. Teen Programs? 53! 46$ 1$ 84. Memorial Donor Programs? 177 81t 2%- 85. Wetland Protection Education? 44$ 55%- it 86. City Clean Up Day? 83t in Og 87. Adopt -A- Street /Park /wetland /Hydrant? 671 32% 1$ Moving on.... The City of Rosemount and its Parks and Recreation Department publicize information and activities through a variety of ways. 0 88. Which of the following is your LOCAL NEWSPAPERS ...... 41k principal source of information CITY NEWSLETTER ....... 48t about city government and its CITY'S WEBPAGE ......... 1$' activities -- local newspapers, SCHOOL FLYERS .......... 0 city newsletter, city's web page, CABLE TELEVISION ....... lt school flyers, cable television, WORD OF MOUTH .......... 4%- word of mouth, or something else? SOMETHING ELSE......... 11 NOTHING (VOL) .......... 0 DON'T KNOW /REFUSED. 89. Do you have access to the Internet YES...... .7H$ through a home or office computer? NO........ .......23%- DON'T KNOW /REFUSED..... 0% IF "YES," ASK: (N =310) 90. Did you know the City of YES ................ 67°s Rosemount has a web site NO ............. .32g that contains information DON'T KNOW /REFUSED.....2%- about the community, City government, and meetings? IF "YES," ASK: (N =208) 91. Have you visited the YES ...................37g City of Rosemount's NO........ .63%- web site? DON'T KNOW /REFUSED..... it IF "YES," ASK; (N =76) 92. What additional information would you like to see on the City of Rosemount's web site? DON'T KNOW /REFUSED, 53% NOTHING, 18%.; CITY EVENTS, 8 -1; GENERAL INFORMATION, 12%-; COUNCIL MEETING MINUTES, 4%-; DEVELOPMENT INFORMATION, 3$; SCATTERED, 3 Now, just a few more questions for demographic purposes.... Could you please tell me how many people in each of the following age groups live in your household. Let's start oldest to youngest.... 93. First, persons 65 or over? 0.... .. ....82$ 1............. ......7V 2 OR MORE .............11$ REFUSED ................I!k 94. Adults under 65? 0 .....................14 1 .....................12$ 2 .....................641 3 .................... .5* 4 OR MORE ..............5� REFUSED ................1� 10 I 95. School - aged children? 0 .....................521 1 .....................18 2 .....................21$ 3 OR MORE ............ .9$ REFUSED ................1$ 96. Pre- schoolers? 0 ....................80a 1. ..................15� 2 OR MORE... . .....4a REFUSED.... .. .....:1a 97. Do you own or rent your present OWN ................. .88a residence? RENT ....... ..........11a DON'T KNOW /REFUSED.....2g 98. Which of the following best de- SINGLE FAMILY HOME.....80 scribes your residence -- single APARTMENT ..............5a family home, apartment, townhouse, TOWNHOUSE ...............7!k f arm, or mobile home? FARM ...................lg MOBYLE HOME... ....... OTHER (VOL.) ...........1°s DON'T KNOW /REFUSED.....0t 99. What is your age, please? 18- 24 ..................4 (READ CATEGORIES, IF NEEDED) 25- 34 .................16a 35- 44 .................328 45- 54 .................21$ 55- 64 ................. 14% 65 AND OVER REFUSED ................0% 100. What is your occupation and the occupation of your spouse or partner, if applicable? PROFESSIONAL- TECHNICAL, 27t; OWNER- MANAGER, 14$; FARMER, 1 %, CLERICAL - SALES, 15t; BLUE COLLAR, 28$; RETIREES, 12$; SCATTERED, 5a. 101. What is the last grade of school LESS THAN HIGH SCH.....2!k you have completed? HS GRADUATE..... .....28a VO -TECH /TECH COLL ..... lit SOME COLLEGE .......... 23t COLLEGE GRADUATE ...... 27a POST - GRADUATE.......... 9%. REFUSED......... .1% And now, for one final question, keeping in mind that your an- swers are held strictly confidential.... 11 City of Rosemount 2001 Residential Survey Decision Resources, Ltd. Quality of Life Rating 2001 City of Rosemount Study 70 63 60 --- - - - - -- 57 ---------------------------- 50 -- - - -- -- --------------------- 40 34 - - - ---------------------------- 61997 Stu 31 � 30 - ----------------- ---- - - - - -- 62001 Study 20 - -- ---- - - - - -- 10 -- -- 0 0 1 0 0 Excellent Good Only Fair Poor Unsure Decision Resources, Ltd. Factors in Move to City 2001 City of Rosemount Study Unsure 0 2 Location Housing 16 1s 11 Schools 21 21 Small Town Feel 18 Good Community X1997 Study Family Here 12 :2001 Study Job s' Quiet/Rural 10 Always Home 0 7 Scattered 2 2 0 5 10 15 20 25 Decision Resources, Ltd. Like Most about City 2001 City of Rosemount Study Unsure 3 Locaton i 1a 21 Housing 3 Small Town Feel 26 30 Good Schools Good Community 11997 Study e ■2001 Study Rural /Open Space Quiet 7 s People 13 Safe Scattered 3 ' 0 5 10 15 20 25 30 35 Decision Resources, Ltd. Like Least about City 2001 City of Rosemount Study Unsure 12 Scattered 10 Remote Location 4 Nothing A City Government 9 Environment 2 Growth 21 Traffic 7 Lack Entertainment 5 City Services 6 Taxes 6 No Businesses 12 Decision Resources, Ltd. Most Serious Issue Facing 2001 Ci?y of Rosemount Study Unsure �s Full -Time Employment 1997 Growth 32 3T 2001 Taxes �9 Start A Business 1997 Crime 20 1111111positive Schools i � 7 ONeutral 61997 Study No Business 10 faNegative 62001 Study Low Income Housing 2001 City Services 2 z Retirement 1997 Traffic 0 2 2001 City Government o s 0 Scattered 0 s 0 10 20 30 40 50 Decision Pesourres. Ltd. Aspects of the Community 2001 City of Rosemount Study Housing Fit 1997 55 2001 9 Full -Time Employment 1997 9p 2001 89� Start A Business 1997 82 1111111positive ONeutral 2001 85 faNegative Raise Children 1997 100 2001 .99 Retirement 1997 92 2001 Q5 0 20 40 60 80 100 120 Decision Resources, Ltd. City Services 2001 City of Rosemount Study Police Service 64 Animal Control 59 '59 Housing Code Enforce K52� Building Inspect/Permit 53 Fire Service 84 Storm Drain/Flood Control 066 � J:Favorable 86 Unfavorable Park Maintenance City-Sponsored Programs 71: Street Repair /Maintenance e 66 Sno S Plowing /Sanding g m =n 83 Trail/Sidewalk Plowing 61 0 20 40 60 80 100 Decision Resources, Ltd. City Staff Rating 2001 City of Rosemount Study 70 60 59 ---------------------------------- 50 49 40 ---------- ------------------ - --------- M 1997 Study 9— 30 ---------- ---------------------------- 111111111111120011 Study 21 20 ---------- ------------------- 13 13 14 14 10 10 - 0 Excellent Good Only Fair Poor Unsure Decision Resources, Ltd. Tax Increase to Maintain Services 2001 City of Rosemount Study Favor 32 Unsure Oppos 13 55 1997 Study Favor 37 Unsure 9 Opp ose 55 2001 Study Decision Resources, Ltd. Parking Ban 2001 City of Rosemount Study Oppose 22 JOSU." Unsure 7 2AM-6AM Parking Ban Decision Resources Ltd IEither Seasonal 75 Y .ar-Round 24 Type of Parking Ban Development Preference 2001 City of Rosemount Study Unsure 15 None 5 4 Residential 15 Commercial 3 Retail 12 3 � X1997 Study 62001 Study Parks 2 Industrial 25 Restaurants 3 Combination 0 10 0 10 20 30 40 50 Decision Resources, Ltd. Like about Shopping Areas 2001 City of Rosemount Study 19 Unsure 14 Good Variety 4 7' Downtown Area 23 1p Location 40 61997 Study � 62001 Study Grocery Store 4 Improving 0 9 Nothing 0 1� 0 10 20 30 40 50 60 Decision Resources, Ltd. Pine Bend Development 2001 City of Rosemount Study Unsure Yes 21 62 —� Oppose 17 Unsure Favor ` 12 62 No Additional Industrial 27 Development in Area Still Oppose if Tax Base Expansion would Keep Decision Resources, Ltd. Down Property Taxes Dislike about Shopping Areas 2001 City of Rosemount Study Unsure 25 ; No Department Store �; Need Nice Restaurant z Need More Variety 46 Need More Businesses tz More Parking s X1997 Study High Prices �� 62001 Study Traffic 3 Too Much Growth s Run Down /Decay 5 Scattered z Nothing 0 0 10 20 30 40 50 60 Decision Resources, Ltd. County Library in City 2001 City of Rosemount Study Very Important 25 Somewhat Important 43 Unsure 1 Not At All Important 14 Not Too Important 18 Decision Resources, Ltd. Public Safety Concerns 2001 City of Rosemount Study Assault Auto Theft 7 Bicycle Theft Burglary 29 Snowmobiles Drugs 21 Hunting Juvenile Loitering 26 taGreatest Loud Parties 2: tiSecond Robbery Theft from Autos 11 Traffic Issues 1� Vandalism /Graffiti i 9 All Equally None of Above 32 Unsure 2 0 5 10 15 20 25 30 35 40 Decision Resources, Ltd, Past Development 2001 City of Rosemount Study Pace of Qevelopmnent: Too Rapid 4 2g About Right 97 Not Fast Enough Unsure tg p Well- Plahned for future: 61997 Study Yes No :2001 Study Unsure ' Wide Range Yes of Hmusing Cliolces: go No 21 Unsure 0 20 40 60 80 100 Decision Resources, Ltd. Residential Traffic Concerns 2001 City of Rosemount Study Excessive Speeding �8 Excessive Through Traffic 31 Too Much Traffic 2� Dangerous Intersections 33 Unsafe Street Crossings 30 Unsafe Non -Auto Streets 27 0 10 20 30 40 50 60 70 fiVery Serious MSomewhat Serious Decision Resources, Ltd, Unsafe Areas of City 2001 City of Rosemount Study Scattered 8 145th &Shannon Parkway 15 Diamond Path 2 ounty Road 42 3 None 74 Decision Resources, 1-td Snowmobiles and Hunting 2001 City of Rosemount Study Sppart Syport support 44.0% 13.0% Lk 40.0% 3.0% Urmre Uruire zo% zo% Oppose Oppose Oppose 49.0% 84.0% 53.0% Banning Snowmobiles in Total City Ban Ban of Hunting in City Residential Areas Decision Resources, Ltd. Comparative Crime Rate 2001 City of Rosemount Study About the Same 43 Higher 4 Unsure 4 Lower 49 Decision Resources, Ltd. Use of Park System 2001 City of Rosemount Study Trails 1997 2001 Neighborhood Parks 1997 2001 Community Parks 1997 2001 Community Center 1997 2001 Ice Arena 1997 2001 Athletics Facilities 2001 0 Decision Resources, Ltd. m — Frequent Occasional 10 20 30 40 50 60 70 80 Rating of Park System 2001 City of Rosemount Study Trails 1997 2001 Neighborhood Parks 1997 2001 Community Parks 1997 2001 Community Center 1997 2001 Ice Arena 1997 2001 Athletics Facilities 2001 0 Decision Resources, Ltd. 78 79 92 89 88 85 85 83 70 57 71 100% Recreational Priorities 2001 City of Rosemount Study Neighborhood Parks 21 Larger Community Parks Open Space /Preserves 32 Trail System 20 Athletic Complex 6 Second Ice Sheet Top Priority Swimming Complex 1! 2'6 Senior Center Second PriorTeen Center Skating Park None 6; Multiple Unsure 1 0 5 10 15 20 25 30 35 40 Decision Resources, Ltd, Park & Recreational Facilities 2001 City of Rosemount Study 70 61 60 --- - - - - -- 57 ---------------------------- 50 --- - - ---- -------------------- 40 - 35- - - - -- -------- --- - - -- M1997 Study 30 28 ---- ----------------- - - - - -- M2001 Study 10 ------ 5 0 L 0 0 4 Excellent Good Only Fair Poor Unsure Decision Resources, Ltd. Tax Increase for Priorities 2001 City of Rosemount Study Strong Favor 29 Favor 29 Unsure 3 Strong Oppose Oppose 17 12 Property Tax Increase for Top Priority Decision Resources, Ltd, Strong Favor 26 Favor 38 Unsure 4 Strong Oppose Oppose 15 17 Property Tax Increase for Second Priority % 20% 40% 60% 80% Positive mNegative IV City- Sponsored Recreation Programs 2001 City of Rosemount Study — — — — — — I satisried/Mixed 7 No Yes 65 35 atisfied 93 Household Participation in Reaction to Programs Programs during Past Year Decision Resources, Ltd. Major Information Source 2001 City of Rosemount Study Cfly Newsll.._. ._ Decision Resources, Ltd. 3 4 4 Awareness of Programs /Services 2001 City of Rosemount Study Neighborhood Watch 81 National Night Out 68� Recycling Programs 85 Children's Safety Camp 25 Senior Programs 57 Percentage Teen Programs 53 Memorial Donor Programs ,17 Wetland Protection Education 44 City Clean -Up Day 83 Adopt- A- Street/et. al. 67 0 20 40 60 80 100 120 Decision Resources, Ltd. Internet Access 2001 City of Rosemount Study Yes No Yes 23 78 No Access to the Internet 33 at Home or Office Awareness of City's Web Site Decision Resources, Ltd. 102. Is you pre -tax yearly household UNDER $25,000..........31 income over or under $50,000? $25,001 - $35,000........6 IF "OVER," ASK: $35,001 - $50,000.......16 Is it over $75,000? (IF "YES," $50,001- $75,000.......26% ASK:) Is it over $100,000? $75,001- $100,000......22% IF. "UNDER," ASK: OVER $100,000.........11 Is it under $35,000? (IF 11 YES, 11 DON'T KNOW ..'.. ......... 2% ASK:) Is it under $25,000? REFUSED ...............15$ 103. Gender (BY.OBSERVATION: MALE ..................50% DO NOT ASK) FEMALE.............. .50% 104. ZONE (FROM LIST) PRECINCT 1............27% PRECINCT 2............19% PRECINCT 3.. ........14% PRECINCT 4............291 PRECINCT 5. ...... ..12% 12