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HomeMy WebLinkAbout6.b. Technology decision governance EXECUTIVE SUMMARY Technology Task Force Meeting: May 12, 2021 AGENDA ITEM: Technology Decision Governance AGENDA SECTION: New Business PREPARED BY: Aaron Menza, GIS Coordinator AGENDA NO. 6.b. ATTACHMENTS: None APPROVED BY: LJM RECOMMENDED ACTION: Discussion item only BACKGROUND At previous task force meetings, discussions have been held about the need for a technology decision governance model which would assist City staff and council as they assess new purchases and upgrades of software and hardware. The following rules have been proposed to be included in the governance model: 1. All technology solutions should solve a city need or lay the foundation to enable the city vision/strategy, i.e. solutions should not be implemented merely because the technology is new or “cool”. 2. All technology solutions should be evaluated based on fit for purpose, security and privacy, efficiency, providing a new service or capability, and cost. 3. All technology solutions should consider both the up-front costs and the long-term support and maintenance costs. 4. Any technology solution involving a 3rd party supplier should have multiple suppliers bid so we can ensure the best supplier is selected based on city requirements. 5. Any technology solution requiring the city to enter into a multi-year commitment should be evaluated to understand the pros and cons of such a commitment and have clear exit criteria. 6. All technology solutions should be able to scale up or down based on demand with costs that are expected to scale accordingly. RECOMMENDATION Staff is recommending that the task force discusses this proposal.